Manual AI accuracy review

See what AI may be getting wrong about your brand.

Vialtry checks factual statements in ChatGPT and Gemini answers against the product and brand facts your team approves—then shows what needs clarification or correction.

No installation or automated changes to your store.

Example review

MAY BE INACCURATE

“This product is suitable for all skin types.”

Approved product fact

“Designed for normal-to-dry skin. Patch testing is recommended for sensitive skin.”

Example only. Vialtry checks claims against the facts your team supplies and approves.

What we check

Facts, not subjective opinions.

We focus on specific claims buyers may rely on—not whether an AI answer sounds positive or negative.

Product facts

Ingredients, materials, sizes, compatibility, variants, pricing context and availability claims.

Brand facts

What you sell, who it is for, differentiators, policies and other statements your team has approved.

Conflicting claims

Statements that differ from your product pages or source-of-truth information.

Missing proof

Claims AI cannot support clearly from the information available online.

How it works

1

Set the ground truth

You share the key product and brand facts that should be treated as correct.

2

Review relevant AI answers

We test selected buyer questions and extract factual statements about your brand.

3

Prioritise the correction

You receive the claims to address, the evidence available, and the first changes worth making.

What you receive

A practical route from confusion to clarity.

FactCheck is part of a hands-on audit, so the output is tailored to the questions that matter for your category and catalogue.

Claim-by-claim review

The exact claim, the relevant AI question, and why it matches, conflicts with, or cannot be verified from your facts.

Source context

Where available, the pages or sources that may be contributing to an incorrect answer.

Practical fixes

The pages, structured data, product fields or third-party corrections worth addressing first.

Want to check what buyers may be told about your brand?

Send us one product or category and a few buyer questions. We will tell you whether a FactCheck is the right next audit.

Discuss a FactCheck